1.png

Starting Point Neighbourhood House

Starting Point Neighbourhood House service's the suburbs of Ravenswood, Waverley and St Leonards as well as the wider Launceston community.

What's on at SPNH
Services
Donate Here!
Room Booking Request
Past Events

Values in Action Award 🥳

Values in Action Award 🥳

Ann - Worker of the Month for January 2026

I’ve nominated Ann before but seriously this woman is a machine! She doesn’t stop working when she arrives at work until she leaves. She is such a worthy nominee for this award.”

“Ann is one of the hardest workers I know. She spends long days on her farm and still chooses to volunteer her time in our op shop, never shying away from the tough jobs. Even when the storeroom is overflowing with donations, she just rolls up her sleeves and gets into it. No complaints, no fuss, she just wants the job done, and done properly. She works with so much integrity. Ann checks every single item, hand-selects the best pieces for the shop, and makes thoughtful decisions about what needs to be re-donated elsewhere. She balances all of this while keeping the space organised and making sure nothing goes to waste. Even when extra hands aren’t available, Ann keeps going. She’s reliable, steady, and genuinely committed to helping the op shop run smoothly. On top of all that, she’s kind, friendly, and lovely to everyone who walks through the door. Ann is the kind of person who makes a huge difference without ever asking for recognition, which is exactly why she deserves it.”

Hayley - Worker of the Month for December 2025

Hayley only has to see a job to be done and does it. Always courteous, helpful and willing and goes above and beyond. A pleasant smile puts you at ease - well done!!”

“Hayley is a true people person who puts her heart on her sleeve and fills every room with positive energy the moment she walks in. She leads with kindness and connection in everything she does. She knows everyone, cares deeply about their lives, and makes every conversation genuine, whether she’s chatting about someone’s garden, pets, family, or even what they had for dinner. Hayley embodies authentic connection. Everyone who comes into the house wants to say hello to her, a reflection of the long-term friendships and trust she has built over the years. People feel like they belong when Hayley is around because she brings a sense of ease, warmth, and happiness to the space. After 10 years at the neighbourhood house, she still arrives each day with a smile and her bubbly laugh. Her presence is a highlight of anyone's day, and everyone who interacts with the neighbourhood house would agree that Hayley is one of the heartbeats of our community.”

Need help?

We are here to support you

If you need basic items, help with the first step or just advice on where to go next, please talk to one of our friendly staff

Follow Us On Social

Follow Us On Social